Privacy policy

At Bibu (hereafter ”we”) we are committed to ensuring that your privacy is protected. At the same time, we want to give you the best possible experience when you visit our website. Therefore, we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The information we collect we use it to send you marketing material and other information on our products and activities if you have given us your explicit consent. Finally, your information can be used to investigating suspicion of fraud.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Contact information
This website is owned and managed by:
Bibu
Plaça Ramón Berenguer el Gran, 2
08002 Barcelona – Spain
sales@bibu.es
Telephone: +34 937 126 061

What we collect
We may collect the following information:
• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

How we collect data
Collection of personal data happens in one or more of the following cases:
• When you shop in our webshop
• When you subscribe to our newsletter
• When you browse on our site – cookies (view our cookie policy)
• When you participate in activities on our website including competitions

We only keep your information registered in one place, even if you use our e-mail address in one or more of these cases listed above. This means that your information can be reused, for example as a returning customer at check out, and at the same time not receive the same material from us multiple times.

The data we collect on you is for example your name, address, e-mail and phone number submitted by the consumers themselves when placing an order in our webshop, by browser onsite or by signing up to our newsletter.

What we do with the information we gather
Personal data is collected with the following purpose:
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• Statistic and analysis of traffic
• Other marketing purposes
• Internal record keeping

Security
Bibu only processes your personal data if there is a legal basis for doing so.

Recipients of our newsletter has given their consent either digitally or physically for example by signing up at events. You can always unsubscribe our newsletters by clicking ”Unsubscribe” in the footer of the received e-mail.

By means of the data collected, knowledge of the users' use of the website is obtained. This information is used to improve the website. We use data on all our users’ navigation to understand how, as a group, our users use our sites, and on this basis to try to improve the website. We do not have access to your browsing history when you leave our site. We do not sell or otherwise disclose information about our users’ use and navigation on our webshop. We do not sell your information to third parties.

Disclosure to other data controllers
We will not disclose your information to third parties without your permission. However, in certain circumstances, and to comply with the law, we may be required to disclose information to e.g. public authorities or the police.

Transfer to data processors
Your personal data is transferred to our external shipping companies so that your purchased goods can be delivered. In addition to this, your personal data is transferred to Bibu’s partners, who provide services on Bibu’s behalf, e.g. broadcasting newsletters. These partners only process personal data on Bibu’s behalf and in accordance with Bibu's instructions.

Transfer to third countries
Your personal data is transferred to the US and Canada, as we use Shopify Inc. as a platform. The company has acceded to the so-called EU-US Privacy Shield Framework.

Shopify Inc. is certified under the Privacy Shield agreement, and thus offers a guarantee to comply with the European level of data protection (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Deleting / Updating your personal data
We will delete your personal data when we no longer need to process it for the fulfillment of one or more of the functions listed above in paragraph 'What we do with the information we gather'.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
For more information – please go to our Cookie Policy page.

Facebook Pixel, Custom Audiences and Facebook Conversion
In our online offering, we use the so-called "Facebook pixel" due to our legitimate interests in the analysis, optimisation and economical operation of our online offers. "Facebook pixel" is a product of the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA or, if you are in the EU, Facebook Ireland Ltd., 4 Canal Grande, Canal Grande, Dublin 2, Ireland ("Facebook").

Facebook is certified under the Privacy Shield agreement and thus offers a guarantee to comply with European levels of data protection (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Using Facebook Pixel, it is possible for Facebook to identify visitors to our online offers as a target group for displaying advertisements (so-called Facebook ads). Therefore, we use Facebook Pixel to show Facebook ads to users who have shown interest in our online offers, or who have certain characteristics (e.g. interest in certain items or products based on their visited web pages) that we send to Facebook (so-called "custom audiences"). Using Facebook Pixel, we also want to ensure that our Facebook ads are in accordance with users’ potential interests and do not seem like a nuisance. Using Facebook Pixel, we are able to monitor the impact of Facebook ads for statistics and market research, allowing us to see whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

Data processing by Facebook is part of Facebook's data use policy. General guidelines for displaying Facebook ads can be found in Facebook's data use policy: https://www.facebook.com/policy.php. For specific information and details on Facebook Pixel and how it works, visit the help section on Facebook: https://www.facebook.com/business/help/651294705016616.
You can object to the use of cookies for the measurement of reach and advertising purposes via the deactivation page of the Network Advertising Initiative (http://optout.networkadvertising.org/) and on the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/). 

Social media
We use social media platforms to communicate with our customers, those interested and users in general about our services and products. By using these social media platforms and networks, their rules and guidelines for data processing apply.

We process these data, if the user is communicating with us on these networks or platforms for example by writing a posts on our social media site or send us a message, unless otherwise specified in our Privacy Policy

Your rights 
You can always get information about your personal data in accordance to “The Right of Access by the Data Subject” (GDPR). If you wish to exercise your right, you need to contact us by sending an email to: sales@bibu.es We will strive to answer you request within 2 weeks.

Withdrawal of consent
You can always withdraw any consent you may have given. We will afterwards delete your information unless you continue processing by any given reason. If you wish to withdraw you consent, please contact us on sales@bibu.es
You can always unsubscribe newsletters by clicking ”unsubscribe” in the received e-mail.

If you choose to revoke your consent, it does not affect the legality of our processing of your personal data based on your previous consent up to the date of withdrawal. If you revoke your consent, the revocation will be effective from the time it is made.

Links to other websites
Our website may contain links to other websites or to embedded websites. We are not responsible for the content of other companies’ websites or their practices relating to the collection of personal data. When you visit other sites, you are encouraged to read the site owner's policy regarding privacy and other relevant policies.

Right of complaint
If you wish to complain about the processing of your personal data, you can contact us via email, telephone or letter.

Updated September 22th, 2020.